Automation Technician (Cruise) – Worldwide

Position Title: Entertainment Technician – Automation

Overview:

The Automation Technician operates and maintains the automated stage rigging system in the main theater for various shows and activities. This includes everything from full-cast productions and magic shows to variety performances, game shows, and more. The role requires technical expertise in automation, rigging, and maintenance of equipment, as well as a strong ability to work under pressure and meet performance needs.
Key Responsibilities:

1. Show Operations:
   • Perform show load-ins and load-outs for each production.
   • Conduct pre-show checks, including power cycling control cabinets and verifying calibration and position of automated units.
   • Run cue-by-cue sequences and perform dry-runs of shows with automated systems.
   • Safely operate automated rigging systems during shows, following cue sheets and safety procedures.
2. Maintenance and Cleaning:
   • Perform cleaning and basic maintenance of the stage rigging system, including cleaning drops, LED screens, and inspecting aircraft cables.
   • Assist with the maintenance and repair of scenery, props, and stage floor vinyl.
   • Ensure the proper calibration of systems such as the orchestra lift/turntable and encoder couplings.
3. Technical Support:
   • Operate automated equipment safely during performances and other scheduled events.
   • Report any faults or malfunctions affecting safety, cast, crew, guests, or the ship itself to the Entertainment Technical Manager.
   • Respond to work calls and assist with general theater cleaning and repairs.
   • Support rehearsals, technical runs, and assist with setups for special events or cast changes.
4. Guest Interaction:
   • Occasionally assist with front-of-house tasks and interact with guests during certain events or troubleshooting scenarios, aiming to exceed guest expectations.
5. Technical and Safety Compliance:
   • Operate safely at heights and handle equipment like electric hoists and AWP (Aerial Work Platform).
   • Ensure all technical systems are secure and meet the necessary safety standards.
   • Attend required safety and training sessions, including emergency drills and safety inspections.
6. General Duties:
   • Take part in the “Tech On Duty” rotation, providing support for audio, video, and lighting setups for various events and functions across the ship.
   • Be available to assist with technical troubleshooting during events, including setting up equipment for presentations and performances.
   • Help with additional technical requirements for chartered groups, events, and technical rehearsals.

Job Requirements:

• Education/Experience:
  • Associate Degree in Mechanical/Electrical Engineering or at least one year of equivalent work experience.
  • Background in theater, familiar with industry standards and regulations.
  • Basic knowledge of PC hardware/software maintenance and rigging systems.
• Skills & Qualifications:
  • Ability to work under pressure and multitask in fast-paced environments.
  • Comfortable working at heights (up to 35ft) and handling stage equipment.
  • Excellent verbal communication skills in English (ability to communicate over headsets and in noisy environments).
  • Physically fit, able to lift/move up to 50 pounds and safely climb ladders.
  • Must be willing to work 7 days a week, up to 10 hours per day, for 6-8 month contracts with occasional time off.
• Other Requirements:
  • Must comply with shipboard rules and regulations, including safety drills, uniform standards, and hygiene protocols.
  • Must be willing to learn and stay current with entertainment technology.

Reporting Structure:

• Reports directly to the Entertainment Technical Manager.
• Additional supervision from the Entertainment Director, Ship’s Command, and Shoreside Supervisors.

Performance Assessments:

• Evaluated after a 90-day probation period, with subsequent assessments throughout the contract. Regular performance reviews will determine eligibility for continued employment and advancement opportunities.

Opportunities for Advancement:

• Participate in the Level UP! program, which offers training, certifications, and salary increases. The program helps technicians advance in their career and gain industry-recognized knowledge.

Working Conditions:

• Required to work on a contract basis for 6-8 months, with up to 2 months of unpaid leave in between contracts.
• Must be available to work in various theater settings, responding to urgent technical needs and providing support for different shows and activities.

This position description is intended to give a general overview of the role and responsibilities. Technicians are expected to complete tasks as assigned, supporting the overall goals of the entertainment department.

Navis is acting as an Employment Agency in relation to this vacancy.

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