Chief Purser

Northern Marine Manning Services Ltd are looking to recruit an experienced Chief Purser on behalf of their client Hebridean Island Cruises. Please note due to the itinerary of the vessel, applicants must have the right to work in the UK.

The Role:

Working as a Chief Purser on board The Hebridean Princess, the successful candidate will be part of an elite team working on a luxury cruise ship. Candidates must be able to demonstrate experience as a Chief Purser at sea, or experience similar to a Cruise Director and/or Hotel Manager.

The main purpose of the role is to maximise the enjoyment of each and every guest taking a Hebridean Princess cruise.

• Training, advising and supervising the on-board Guide.
• Management of Ship Shop
• Guest Transportation Arrangements
• Determining and monitoring the enjoyment experienced by guests during their shore excursions and evaluating ways by which such visits, or alternative visits, could be enhanced.
• To continually monitor standards in areas which have an impact upon guests and report both formally and informally on the positive and negative aspects.
• "Mine Host" functions - Keeping a watchful eye that guests' service needs are being effectively handled.
• Quality control of all transport aspects from a guest perspective - coaches, trains, aircraft, timetables, meals/service, including dealing with the providers, either directly or through the office.

Certification Requirements:

In order to apply you must hold:

• STCW Elementary First Aid
• STCW Fire Prevention and Fire Fighting
• STCW Personal Safety and Social Responsibilities
• STCW Personal Survival Techniques
• STCW Security Awareness

Preferable certification:

• Food Hygiene/ Health and Hygiene – Level 2
• STCW Medical First Aid
• STCW Seafarers with Designated Security Duties
• Crisis Management Human Behaviour
• Crowd Management
• Passenger Safety Training

If you are interested in this role please click the apply button and send us your CV. Please note the recruitment team will then review your CV and contact you if your experience is suitable for this vacancy or any future vacancies we may have.